Frequently Asked Questions

About Us

What is Code 3 Rescue Coffee and Tea?
Code 3 Rescue Coffee and Tea is a premium coffee and tea brand built to honor and support first responders, military, nurses, teachers, and all public servants.

Orders & Shipping

How long does shipping take?
Most orders ship within 1–3 business days. 

Do you offer free shipping?
Yes! We offer free shipping on qualifying orders. Check our current promotions at checkout for details.

Do you ship globally?
Yes! We ship globally so everyone who serves can enjoy Code 3 coffee and tea.

Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Products

Where is your coffee sourced?
We source high-quality organic beans from trusted growers from around the globe and roast them upon order to bring out the best flavor for every cup — whether you're starting a shift or winding down after one.

Do you offer decaf or tea options?
Yes! We carry a variety of coffee roasts as well as tea blends to suit every preference.

Are your products available as subscriptions?
We offer subscription options so you never run out of your favorite brew. Select your preferred frequency at checkout.

Community & Mission

How does Code 3 support first responders?
Our brand was built with first responders in mind. We back community initiatives that support those who serve.  As retired EMS responders we will continue to support all of our hero's.  

Do you offer discounts for first responders, military, or teachers?
Yes! We're proud to offer special discounts for those who serve. Contact us or look for the discount option at checkout.

Contact Us

Still have questions? We'd love to hear from you. Visit our Contact page or reach out directly — we're always happy to help.